Please use this template for troubleshooting questions.
My issue: Website not reachable
How I encountered the problem: Error on browsing
Solutions I’ve tried: Contacted Webcentral and checked IP. Contacted Exetel to check static IP. Contacted ASUS to check port forwarding
Version of NGINX or NGINX adjacent software (e.g. NGINX Gateway Fabric): nginx version: nginx/1.24.0 (Ubuntu)
Deployment environment:
Minimal NGINX config to reproduce your issue (preferably running on https://tech-playground.com/playgrounds/nginx for ease of debugging, and if not as a code block): (Tip → Run nginx -T to print your entire NGINX config to your terminal.)
2025/12/22 12:27:40 [warn] 236592#236592: protocol options redefined for 0.0.0.0:443 in /etc/nginx/sites-enabled/sydneybackgammonclub.org.au:31
nginx: the configuration file /etc/nginx/nginx.conf syntax is ok
nginx: configuration file /etc/nginx/nginx.conf test is successful
configuration file /etc/nginx/nginx.conf:
user john;
worker_processes auto;
pid /run/nginx.pid;
error_log /var/log/nginx/error.log;
include /etc/nginx/modules-enabled/*.conf;
events {
worker_connections 768;
multi_accept on;
}
http {
##
# Basic Settings
##
sendfile on;
tcp_nopush on;
types_hash_max_size 2048;
# server_tokens off;
# server_names_hash_bucket_size 64;
# server_name_in_redirect off;
include /etc/nginx/mime.types;
default_type application/octet-stream;
##
# SSL Settings
##
ssl_protocols TLSv1 TLSv1.1 TLSv1.2 TLSv1.3; # Dropping SSLv3, ref: POODLE
ssl_prefer_server_ciphers on;
##
# Logging Settings
##
access_log /var/log/nginx/access.log;
##
# Gzip Settings
##
gzip on;
# gzip_vary on;
# gzip_proxied any;
# gzip_comp_level 6;
# gzip_buffers 16 8k;
# gzip_http_version 1.1;
# gzip_types text/plain text/css application/json application/javascript text/xml application/xml application/xml+rss text/javascript;
##
# Virtual Host Configs
##
include /etc/nginx/conf.d/*.conf;
include /etc/nginx/sites-enabled/*;
server {
listen 80 default_server;
listen [::]:80 default_server;
server_name _;
return 444;
}
}
mail {
# See sample authentication script at:
# GitHub - nginxinc/nginx-wiki: ARCHIVED -- Source for the now archived NGINX Wiki section of https://www.nginx.com
# auth_http localhost/auth.php;
# pop3_capabilities “TOP” “USER”;
# imap_capabilities “IMAP4rev1” “UIDPLUS”;
server {
listen localhost:110;
protocol pop3;
proxy on;
}
server {
listen localhost:143;
protocol imap;
proxy on;
}
#}
configuration file /etc/nginx/mime.types:
types {
text/html html htm shtml;
text/css css;
text/xml xml;
image/gif gif;
image/jpeg jpeg jpg;
application/javascript js;
application/atom+xml atom;
application/rss+xml rss;
text/mathml mml;
text/plain txt;
text/vnd.sun.j2me.app-descriptor jad;
text/vnd.wap.wml wml;
text/x-component htc;
image/avif avif;
image/png png;
image/svg+xml svg svgz;
image/tiff tif tiff;
image/vnd.wap.wbmp wbmp;
image/webp webp;
image/x-icon ico;
image/x-jng jng;
image/x-ms-bmp bmp;
font/woff woff;
font/woff2 woff2;
application/java-archive jar war ear;
application/json json;
application/mac-binhex40 hqx;
application/msword doc;
application/pdf pdf;
application/postscript ps eps ai;
application/rtf rtf;
application/vnd.apple.mpegurl m3u8;
application/vnd.google-earth.kml+xml kml;
application/vnd.google-earth.kmz kmz;
application/vnd.ms-excel xls;
application/vnd.ms-fontobject eot;
application/vnd.ms-powerpoint ppt;
application/vnd.oasis.opendocument.graphics odg;
application/vnd.oasis.opendocument.presentation odp;
application/vnd.oasis.opendocument.spreadsheet ods;
application/vnd.oasis.opendocument.text odt;
application/vnd.openxmlformats-officedocument.presentationml.presentation
pptx;
application/vnd.openxmlformats-officedocument.spreadsheetml.sheet
xlsx;
application/vnd.openxmlformats-officedocument.wordprocessingml.document
docx;
application/vnd.wap.wmlc wmlc;
application/wasm wasm;
application/x-7z-compressed 7z;
application/x-cocoa cco;
application/x-java-archive-diff jardiff;
application/x-java-jnlp-file jnlp;
application/x-makeself run;
application/x-perl pl pm;
application/x-pilot prc pdb;
application/x-rar-compressed rar;
application/x-redhat-package-manager rpm;
application/x-sea sea;
application/x-shockwave-flash swf;
application/x-stuffit sit;
application/x-tcl tcl tk;
application/x-x509-ca-cert der pem crt;
application/x-xpinstall xpi;
application/xhtml+xml xhtml;
application/xspf+xml xspf;
application/zip zip;
application/octet-stream bin exe dll;
application/octet-stream deb;
application/octet-stream dmg;
application/octet-stream iso img;
application/octet-stream msi msp msm;
audio/midi mid midi kar;
audio/mpeg mp3;
audio/ogg ogg;
audio/x-m4a m4a;
audio/x-realaudio ra;
video/3gpp 3gpp 3gp;
video/mp2t ts;
video/mp4 mp4;
video/mpeg mpeg mpg;
video/ogg ogv;
video/quicktime mov;
video/webm webm;
video/x-flv flv;
video/x-m4v m4v;
video/x-matroska mkv;
video/x-mng mng;
video/x-ms-asf asx asf;
video/x-ms-wmv wmv;
video/x-msvideo avi;
}
configuration file /etc/nginx/sites-enabled/optimalportfoliostrategies.com:
server {
listen 443 ssl;
listen [::]:443 ssl;
http2 on;
server_name optimalportfoliostrategies.com;
ssl_certificate /etc/letsencrypt/live/optimalportfoliostrategies.com/fullchain.pem;
ssl_certificate_key /etc/letsencrypt/live/optimalportfoliostrategies.com/privkey.pem;
access_log /home/john/optimalportfoliostrategies.com/logs/access.log;
error_log /home/john/optimalportfoliostrategies.com/logs/error.log;
root /home/john/optimalportfoliostrategies.com/public/;
index index.php;
location / {
try_files $uri $uri/ /index.php?$args;
}
location ~ \.php$ {
try_files $uri =404;
fastcgi_split_path_info ^(.+\.php)(/.+)$;
fastcgi_pass unix:/run/php/php8.3-fpm.sock;
fastcgi_index index.php;
include fastcgi.conf;
}
}
server {
listen 443 ssl;
listen [::]:443 ssl;
http2 on;
server_name www.optimalportfoliostrategies.com;
ssl_certificate /etc/letsencrypt/live/optimalportfoliostrategies.com/fullchain.pem;
ssl_certificate_key /etc/letsencrypt/live/optimalportfoliostrategies.com/privkey.pem;
return 301 https://optimalportfoliostrategies.com$request_uri;
}
server {
listen 80;
listen [::]:80;
server_name optimalportfoliostrategies.com www.optimalportfoliostrategies.com;
return 301 https://optimalportfoliostrategies.com$request_uri;
}
configuration file /etc/nginx/fastcgi.conf:
fastcgi_param SCRIPT_FILENAME $document_root$fastcgi_script_name;
fastcgi_param QUERY_STRING $query_string;
fastcgi_param REQUEST_METHOD $request_method;
fastcgi_param CONTENT_TYPE $content_type;
fastcgi_param CONTENT_LENGTH $content_length;
fastcgi_param SCRIPT_NAME $fastcgi_script_name;
fastcgi_param REQUEST_URI $request_uri;
fastcgi_param DOCUMENT_URI $document_uri;
fastcgi_param DOCUMENT_ROOT $document_root;
fastcgi_param SERVER_PROTOCOL $server_protocol;
fastcgi_param REQUEST_SCHEME $scheme;
fastcgi_param HTTPS $https if_not_empty;
fastcgi_param GATEWAY_INTERFACE CGI/1.1;
fastcgi_param SERVER_SOFTWARE nginx/$nginx_version;
fastcgi_param REMOTE_ADDR $remote_addr;
fastcgi_param REMOTE_PORT $remote_port;
fastcgi_param REMOTE_USER $remote_user;
fastcgi_param SERVER_ADDR $server_addr;
fastcgi_param SERVER_PORT $server_port;
fastcgi_param SERVER_NAME $server_name;
PHP only, required if PHP was built with --enable-force-cgi-redirect
fastcgi_param REDIRECT_STATUS 200;
configuration file /etc/nginx/sites-enabled/sydneybackgammonclub.org.au:
server {
listen 443 ssl http2;
listen [::]:443 ssl;
http2 on;
server_name sydneybackgammonclub.org.au;
ssl_certificate /etc/letsencrypt/live/sydneybackgammonclub.org.au/fullchain.pem;
ssl_certificate_key /etc/letsencrypt/live/sydneybackgammonclub.org.au/privkey.pem;
access_log /home/john/sydneybackgammonclub.org.au/logs/access.log;
error_log /home/john/sydneybackgammonclub.org.au/logs/error.log;
root /home/john/sydneybackgammonclub.org.au/public/;
index index.php;
location / {
try_files $uri $uri/ /index.php?$args;
}
location ~ \.php$ {
try_files $uri =404;
fastcgi_split_path_info ^(.+\.php)(/.+)$;
fastcgi_pass unix:/run/php/php8.3-fpm.sock;
fastcgi_index index.php;
include fastcgi.conf;
}
}
server {
listen 443 ssl http2;
listen [::]:443 ssl;
http2 on;
server_name www.sydneybackgammonclub.org.au;
ssl_certificate /etc/letsencrypt/live/sydneybackgammonclub.org.au/fullchain.pem;
ssl_certificate_key /etc/letsencrypt/live/sydneybackgammonclub.org.au/privkey.pem;
return 301 https://sydneybackgammonclub.org.au$request_uri;
}
server {
listen 80;
listen [::]:80;
server_name sydneybackgammonclub.org.au www.sydneybackgammonclub.org.au;
return 301 https://sydneybackgammonclub.org.au$request_uri;
}
NGINX access/error log: (Tip → You can usually find the logs in the /var/log/nginx directory.)
Sorry too many .gz files. I was going to take a screenshot but I don’t know if this can be attached.
OK so I hope I’ve filled out all neccessary details. if not please ask.
I changed my router after a lot of issues with the Internet’s NBN connection and Exetel. The upshot of all of this was Exetel giving me a new static IP which I’ve changed the A record at Webcentral. I’ve rebooted the NBN modem and ASUS router. Both now acknowledge the new IP.
I’ve added port forwarding to my router for port 80 and 443 pointing to my internal ip and ports 80 and 443.
Still no connection to the website!
My last hope is something needs to be reconfigured in Nginx. I set this up so long ago that I’ve forgotten all about it and my memory isn’t what it used to be!
If I’ve missed any significant details that’ll help you help me please ask.
TIA
John